DENVER–(BUSINESS WIRE)–Jan. 19, 2012– TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest global providers of transformational customer experience strategy, technology and business process outsourcing solutions, is expanding its capacity in the U.S. by opening a new customer experience delivery center in Greeley, Colorado – bringing more than 500 new jobs to the area.

The 50,000 square foot facility will be home to a TeleTech customer experience center of excellence for a financial services client. It will feature state of the art technology and business process management capabilities to deliver a superior multichannel customer experience. The site began training classes this month and will be fully operational in March, 2012.

“TeleTech is proud to have selected Greeley as the ideal location for our newest world-class facility due to the high-caliber workforce and the area’s growing economic presence,” explained Ken Tuchman, Chairman and CEO, TeleTech Holdings. “TeleTech provides services to its clients’ customers in more than 90 countries and our talented team here in Colorado will be integral to the company’s global success.”

“On behalf of the state of Colorado, we are pleased to recognize TeleTech for its long-term commitment to economic growth in our state,” said Colorado State Governor John Hickenlooper.

TeleTech is accepting applications for trainers, human capital managers, talent acquisition specialists, facilities managers, senior desktop support technicians, team leads, business analysts, service delivery managers and customer service representatives. A job fair will be held in Greeley on Tuesday, January 24, and Wednesday, January 25, from 9 a.m. to 3 p.m. at TeleTech’s temporary Talent Acquisition Site:

Aims Corporate Education Center
5590 West 11th Street
Greeley, CO 80634

Please visit www.teletechjobs.com for more information and to apply.

from Cisco Press Release:

“First, we announced the details of our global workforce reductions.  We plan to reduce our global workforce by approximately 6,500 employees across all functions, which includes approximately 2,100 employees who elected to participate in a voluntary early retirement program.  This also includes a reduction of executive-level staff (vice president and above) by approximately 15 percent.  The reduction is approximately 9 percent of Cisco’s regular full-time workforce.

While these decisions do not come easily, we believe we have right-sized the organization and realigned our workforce to support our priority areas, while retaining the capabilities and talent to effectively support our long-term strategy.  Our impacted employees will be treated with respect and receive appropriate severance benefits.”